Global Lead - HR Operations

Human Resources San Francisco

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Global Lead - HR Operations (San Francisco)

Are you passionate about redefining HR Operations through automation, pioneering new approaches without relying on traditional ticketing systems or shared service centers? Adyen is seeking an innovative Global HR Operations Lead who believes in transforming the execution of HR operations. Reporting into HR Innovations (overseeing people analytics, HR technology, and operations) this role presents an exciting opportunity to revolutionize HR practices globally.

This position is based in San Francisco, leading a dynamic team across EMEA, NORAM, LATAM, and APAC. 

What you’ll do

  • Spearhead the strategic vision for HR operations, emphasizing automation and innovative practices over conventional ticketing systems and shared service centers.
  • Lead and inspire a multifaceted HR operations team spread across diverse regions, ensuring cohesive execution of HR initiatives aligned with global objectives.
  • Collaborate closely with the Head of HR Innovations to conceptualize and implement groundbreaking strategies leveraging people analytics, HR technology, and operational efficiency.
  • Drive transformative change in HR operations, utilizing cutting-edge technologies and methodologies to streamline processes, enhance employee experience, and foster operational excellence.
  • Travel extensively across regions (EMEA, NORAM, LATAM, APAC) to facilitate alignment, provide guidance, and ensure the seamless execution of HR operations globally.
  • Act as a key liaison between regional HR teams, fostering collaboration, knowledge sharing, and best practice implementation.
  • Champion a culture of continuous improvement, encouraging experimentation within the HR operations domain.
  • Cross-Regional Collaboration: Act as a pivotal liaison between regional HR teams, fostering collaboration, knowledge sharing, and best practice implementation.
  • Ensure that all HR operations adhere to global regulatory standards and internal compliance policies, implementing and overseeing compliance frameworks within diverse regions.
  • Spearhead the strategic shift towards centralized HR operations, advocating for innovative approaches over traditional systems like shared service centers, aiming to optimize efficiency across global functions.
  • Champion an inclusive work culture by promoting cultural sensitivity within HR operations, fostering diversity, and ensuring policies and practices respect and incorporate cultural nuances across all regions.

Who you are

  • Experience (9+ years) in HR operations, preferably in a global capacity, with a demonstrated track record of driving transformative change and leveraging automation.
  • Proven leadership skills, adept at inspiring and managing diverse teams across geographies to deliver exceptional results.
  • Strong believer in leveraging technology to streamline processes and enhance operational efficiency within HR.
  • Visionary mindset and challenging the status quo, reshaping traditional practices, and driving innovative solutions.
  • Exceptional communication and stakeholder management skills, capable of collaborating effectively across all levels of the organization.
  • Willingness to travel extensively to all regions and spend initial months in Amsterdam for onboarding purposes.

Ready to Lead the Future of HR with Operations?

If you’re passionate about redefining HR operations on a global scale, spearheading innovation, and fostering local adaptability, click below to apply. We're excited to embark on this transformative journey with you!

Other Job Details

  • The base salary range for this role is $175,000-220,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

San Francisco 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

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Operational careers

To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We’re looking for people from all sorts of backgrounds to contribute.

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