Senior Strategic Account Manager
This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Senior Strategic Account Manager
As a Senior Strategic Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key merchant contacts. You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow.
What you’ll do:
- Build strong merchant relationships and navigate their organizations to align the right external and internal stakeholders
- Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies
- Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects
- Own and grow a portfolio of enterprise merchants, meeting our team’s strategic and financial goals
- Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments
Who you are:
- Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
- Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
- Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
- 7+ years experience in account management, consulting, or a related field
- Bachelors degree
- Full professional proficiency in English
- This role is based out of our San Francisco office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
- This is a full-time position with the ability to work a minimum of 40 hours/week
- You have full professional proficiency (written and verbal) in English
- Some domestic and international travel required
Check out what a day in the life of an Adyen Account Manager looks like here.
The annual base salary range for this role is $130,000-$200,000; to learn more about our compensation philosophy, please click here.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
All your information will be kept confidential according to EEO guidelines.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
The way we work is guided by the eight principles of the Adyen Formula.
To our customers we’re not just another technology provider. We’re partners in their growth. If you’re not just another sales leader, marketing professional, or support specialist then a career at Adyen is the right career for you.