Implementation Manager

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.

Implementation Manager

Adyen is looking for Implementation Managers with a solid understanding of and hands-on experience with technology, integration design, project management and a strong merchant focus.

As Implementation Manager, you are  the key contact for our merchant’s technical teams in helping them design, build, test and launch their integrations with Adyen’s platform and ensure a stellar merchant experience throughout the project. Implementation Managers work on projects ranging from payments for Point of Sale (POS), marketplace and e-commerce, as well as card issuing programs. As experts on both the technical aspects of our products and the merchant's business requirements, you're a key player in ensuring a smooth merchant experience and a continuous feedback loop to our product teams. 

This position is based in Amsterdam and experience in a tech company is a definite plus.

What you'll do

• Integration design: your experience as technical consultant allows you to help our merchants during their integration with Adyen, ensuring the technical integrity and quality of their integration to ours.
• Project management: you will work closely with the merchant and the various Adyen teams to guarantee a high quality project delivery.
• Consultation: you will provide consultation to our merchants on how to optimize payments using the Adyen platform. Key focus areas will be around the checkout experience, payment authentication, omni-channel payments, platform onboarding, or state-of-the-art innovative payment solutions
• Collaborate with Developers and Product Managers to provide continuous feedback to further improve our platform.

Who you are

• 2+ years of experience in a technical role. You don’t have to be a seasoned developer but you have no issues differentiating a front-end from a back-end solution, distinguishing JSON from SOAP or telling apart Javascript and Java.
• Development: Experience with Web APIs and software development is a must. You’re not afraid to fire up Postman or write some code to interact with our API interfaces.
• Ability to wow prospects with the technical capabilities and design of software products and have a strong ability to translate technical jargon into clear business benefit;
• Able to come up with and clearly communicate very pragmatic and practical solutions to immensely complex integration problems.
• Excellent communication skills; Fluency in English is required for this position.
• Additional languages (especially Spanish, Germany, French and Swedish) and experience in the payments landscape are a big plus.

Our Diversity, Equity and Inclusion commitments 

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.

Please, note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.