This is Adyen
Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay, and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.
Customer Success Manager
We're looking for an empathetic and energetic team player to join our brand-new Customer Success team in Berlin. You’ll be managing relationships with Adyen’s newly acquired client base in the DACH area. You will not focus on new clients sales, however a part of your responsibilities is upselling Adyen’s products and services.
What you'll do
Our Customer Success team provides the best experience to our portfolio of mid-sized, fast-growth merchants. As a Customer Success Manager, you'll provide advice, answer burning questions, and do everything in your power to set them up for success. Here are just a few of the cool things you’ll do:
Who you are
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
Please note that this role is a full-time position in Germany. It will require a relocation in case you live outside of the Netherlands.