Team Lead AML Alert Handling


This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays. We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.

Team Lead AML Alert Handling

A key part of building our business is ensuring we do it ethically and sustainably. In order to do so, we, as a financial institution, need to know at all times what happens on our platform and whether this is in line with the rules, regulations and our risk appetite. And all of this in a scalable way.

We are looking for an AML Alert Handling Team Lead to join our AML Operations Department based in Amsterdam. Do you want to be at the forefront of the fight against money laundering and terrorist financing by leading, empowering and coaching a passionate team of analysts? And you somebody who can stand up to this exciting opportunity in a growing and dynamic business? Then, this is the role for you!

What you’ll do

  • Lead a team of specialists who conduct case investigations (includes analyzing transaction information, researching customer data, examining open source and media checks and recommending whether a SAR should be filed or not). 
  • Engage with key stakeholders and work cooperatively to present, create, develop and/or implement suggestions and recommendations regarding best practices, continuous improvement and department processes, policies and procedures.
  • Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas and work together with internal departments to set the necessary controls in place.
  • Institute accountability, track team progress and success, and present results to Senior Leadership.
  • Help define and clearly communicate objectives and key results for the AML Operations team.
  • Recruit and hire talented AML Alert Handling Specialists who can contribute to Adyen and our growth.
  • Work with the Quality Assurance Team to implement quality assurance reviews within your team to identify issues, trends and training needs, providing constructive feedback with the goal of continuous improvement and excellent service delivery.
  • ​​Coach and mentor fellow members of the team to support them in their personal and professional growth.

Who you are

  • A minimum of 3 years of relevant experience in AML/KYC/Compliance.
  • Prior team lead/managerial/supervisory experience.
  • Strong knowledge of AML/CFT laws and regulations.
  • Exceptional analytical, critical thinking and problem-solving skills.
  • Ability to manage processes efficiently, with accuracy and attention to detail.
  • Strong decision-making capabilities and adoption of a solution-based approach in all aspects of work.
  • Ability to adapt to a changing environment and handle multiple priorities.
  • Passionate and driven about building a well-functioning and motivated team and mentoring and encouraging team members to continuously develop and grow.
  • Experience in the financial sector is a must. Experience with payments is a plus. 
  • Strong communication skills, excellent verbal and written English. 

Who we are

Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Spotify, Birchbox, BlaBlacar, LeCab, Comptoir des Cotonniers, Etam, Vestiaire, Facebook, Uber, and L'Oreal

Our Diversity, Equity and Inclusion commitments 

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical opportunities are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next? 

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.

Please, note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.

The Adyen Formula

How we work together is guided by the Adyen Formula. These eight principles are not constant – but constantly evolving to keep pace with our merchants, our business and the growth of the team.

Learn more ›
Operational careers

The engine of Adyen is stoked by our operational employees. They’re our legal experts, number crunchers, customer support team, recruiters, information security, HR, and communications specialists.

More about Operational ›

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