Account Manager

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.

Account Manager 

As an Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key merchant contacts. The ideal candidate is a born networker who thrives in a fast-paced, diverse and entrepreneurial environment. You'll be managing relationships with local and international merchants across multiple industries and channels, so life is never dull! You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow.

What you’ll do:

• Own and grow a portfolio of enterprise merchants, meeting our team’s strategic and financial goals
• Build strong merchant relationships and navigate their organizations to align the right external and internal stakeholders
• Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies
• Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects
• Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders
  
  

Who you are:

• You have at least 5 years of experience working with Enterprise Accounts;
• You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive
• Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
• Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
• You have full professional proficiency (written and verbal) in English

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Sounds like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Mexico City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.