We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.
Adyen’s next Knowledge Base Manager
As the owner of our operational knowledge base (adyen.help) you will create, maintain, and develop techniques for organizing, locating and enabling improvement to our external knowledge base. This knowledge base is a rich space for Frequently Asked Questions about our products, interactive operational videos, on-demand and virtual trainings and more.
Your purpose is to increase the level of self-service of our increasing user base and thus increase productivity, and efficiency across all Support teams. A wide degree of creativity and self-motivation is expected. You are driven by success and accomplishment and are known for your fresh thinking and ability to view a situation from all perspectives.
What you’ll do
Who you are
Who we are
Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile and in-store channels. It is the only provider of a modern end-to-end infrastructure, connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. With offices around the world, Adyen serves nine of the 10 largest U.S. internet companies and many worldwide retailers. Customers include Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.
If this role looks like your next challenge, apply by clicking the link below. We can’t wait to meet you