Head of Hospitality, Commercial

Amsterdam

This is Adyen

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Speed is the foundation of our company. We think fast. We work fast. We launch fast. We are honest, direct, and try to have some fun too. We’re creating our own path, with a global team driving sustainable growth. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.

Head of Hospitality, Commercial

We are looking for a Commercial Head of Hospitality who will drive Adyen’s strategy and agenda in the hospitality industry. Adyen has been very successful in getting connectivity with a variety of hospitality platforms/PMS’s and is looking for someone to build the commercial structure to monetize this. Whether you come from the payments space or not, we need you to be an independent thinker who is intellectually curious about how the payments ecosystem works and how that fits in with the challenges of global hospitality. Adyen already has an interesting range of hospitality brands on the platform for online and offline processing, and is driven to vastly increase the footprint in this industry.

This is an essential global role with impact. You will be the internal and external face of the company for Adyen’s commercial initiatives in the hospitality industry and you will be driving commercial success based upon a strong vision and build out what we have already achieved until now. 

This role is based in our Amsterdam office and will report into our CCO.

 

What you’ll do

  • Define the global commercial strategy to increase the share of hospitality merchants on our platform, and make sure the regional commercial teams are set up for success in this industry
  • Take a leading role in making contact with the larger and most relevant global hospitality brands
  • Work with the global partnership team to define a commercial strategy with our hospitality partners and get closer to them in order to maximize those partnerships in terms of lead generation and sales execution
  • Help to shape the vision of the supporting teams that are equally important to contribute to the success in this industry, e.g. implementation management, account management, technical support
  • Work closely with the Adyen product and sales teams to discuss the development of new connections and features for merchants
  • Support Adyen’s global organization with a structured knowledge about the specifics of the partner systems in the hospitality industry 
  • Show leadership – Lead, energize & further grow the team. Identify & build key capabilities we need to meet our business objectives

About you

  • You have a strong working knowledge of the hospitality industry;  minimum 8 years of relevant experience in the hospitality industry
  • Preferably worked in different areas of hospitality, e.g. a combination of hotel and OTA. 
  • A born networker with high energy,  self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills
  • A strategic thinker with the ability to coordinate and manage conscious cross-functional initiatives in a fast-paced, highly entrepreneurial environment
  • Fluent both written and spoken in English
  • You lead by example, energize & inspire the team, exhibiting integrity, commitment and fostering collaboration.
  • It excites you to work in a global setting and you enjoy traveling

Read more about our hospitality proposal;

Unlocking the power of automation for your hospitality business 

CitizenM: Optimizing the customer experience with Adyen

Hotel payments: 3 ideas to enhance your guest experience

Who we are

Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Hilton, Uber, Spotify, Casper, Bonobos and L'Oreal.

Ready to meet us?

If you are excited about this role and looking for a new challenge, apply by clicking the below link. We can’t wait to meet you!


The Adyen Formula

How we work together is guided by the Adyen Formula. These eight principles are not constant – but constantly evolving to keep pace with our merchants, our business and the growth of the team.

Learn more ›
Commercial careers

Our sales, marketing, design, and content teams increase awareness about our product, guide companies through the complex payments landscape, helping them find the best solution for their business.

More about Commercial ›

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