Risk Analyst

Please submit your resume and cover letter both in english.

 

This is Adyen

We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.

Associate Risk Officer

We’re looking for a hands-on and highly motivated Risk & Fraud colleague to educate and train on reducing fraud and chargebacks internally and externally. You will handle all requirements of the Card Schemes as stated in the Rules and Regulations of the applicable Card Schemes, with regard to Risk and Chargeback Programs.

What you’ll do

  • To support internally with Card Schemes issues, Fraud, Chargeback Programs and the fraud and chargeback levels of merchants and Adyen Acquiring in particular;
  • Advice on fraud redundancy to account management and initiate appropriate fraud settings;
  • Coordinate with risk officers and senior management in performing risk reviews, analyses and studies and monitor the risk exposure for new merchants.
  • Initiate development projects to improve / amend fraud settings and chargeback management; 
  • Communicate and share ideas with internal departments on execution, improvements of the fraud & chargeback avoidance or resolution.
  • Follow up and control of the merchant requests and tickets.
  • Maintain and develop documentation for risk management and procedures. 

Who you are

  • Fluent in Portuguese and English, both written and spoken. Spanish is a plus;
  • You have at least two years of experience dealing with merchants, financial market or international stakeholders;
  • You have excellent analytical skills, are detail oriented and you have the skills to present your findings and solutions;
  • You are able to work in an independent way and you are a strong collaborator, connecting with colleagues and sharing ideas to improve effective teamwork.

Who we are

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile and in-store channels. It is the only provider of a modern end-to-end infrastructure, connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. With offices around the world, Adyen serves nine of the 10 largest U.S. internet companies and many worldwide retailers. Customers include Facebook, Uber, Dafiti, 99taxis, Rappi and Spotify.

Ready to meet us?

If this role looks like your next challenge, apply by clicking the below link. We can’t wait to meet you!

Please submit your resume and cover letter both in english.

 


The Adyen Formula

How we work together is guided by the Adyen Formula. These eight principles are not constant – but constantly evolving to keep pace with our merchants, our business and the growth of the team.

Learn more ›
Operational careers

The engine of Adyen is stoked by our operational employees. They’re our legal experts, number crunchers, customer support team, recruiters, information security, HR, and communications specialists.

More about Operational ›

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