This is Adyen
Adyen is the payments platform of choice for the world's top companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face challenging situations and solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.
We're looking for a communicative and proactive Account Manager to realise our APAC growth. As an Account Manager at Adyen, you'll be managing relationships with international merchants across multiple industries and multiple channels, so life is never dull.
What you'll do
- Be fully responsible for the success and satisfaction of 'your' merchants
- Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience
- Grow your accounts
- Assess, clarify, and validate customer needs on an ongoing basis. You'll deliver expertise, education, and guidance to merchants as they craft and execute their payments strategy.Coordinate any internal project regarding your merchants
- Work with colleagues in the global Adyen team
Who you are
- You can manage complex projects to achieve the best results
- You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive
- You're passionate about pushing boundaries and creating value in the payment space
- You enjoy working in uncertain situations, and you can deal with ambiguity
- You're an excellent communicator who can build relations at all levels
- You can work seamlessly with a global, multicultural team
- You're a native Mandarin speaker and have full professional proficiency in English
- You have professional working experience in China
Our Diversity, Equity, and Inclusion commitments
Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to solve them - voices like yours. So no matter where you're from, who you love, or what you believe in, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Even if you don't meet 100% of the criteria, Adyen encourages you to reconsider and apply. We look forward to your application.