Hardware Reliability Lead

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Hardware Reliability Lead

As a Hardware Reliability Lead, you’ll play a crucial role in ensuring the reliability and technical compliance of our hardware products throughout their lifecycle. As a technical expert, you will work closely with both internal teams and external suppliers to establish and maintain high standards in hardware reliability, drive continuous improvement, and handle issues effectively. Your expertise will be essential in optimizing product design, manufacturing processes, and vendor compliance.

What You'll Do:

• Implement and Oversee Testing Strategies: Collaborate with internal teams and hardware vendors to design and oversee testing strategies that enhance terminal compliance with specifications.
• Quality and Specs Compliance: Ensure vendors adhere to technical standards and specifications through regular technical assessments. Provide data to the supply chain team to hold vendors accountable.
• Technical Authority in Discussions/Negotiations: Provide technical expertise during negotiations with vendors and suppliers, supporting procurement and supply chain teams to ensure fulfillment of technical requirements and full accountability of vendors.
• Collaborate with Product and Engineering Teams to establish and enforce hardware reliability standards and best practices from product design to mass production.
• Metrics Monitoring: Establish and monitor key hardware reliability metrics to drive continuous improvement in product design, manufacturing testing, and quality checks throughout the device journey.

Who You Are

• Strong Manufacturing and Supply Chain Knowledge: You have direct experience working in manufacturing or supply chain environments, or you have been part of technical teams that are deeply integrated with these functions (5+ years)
• Hands-On Engineer: Experienced with hands-on roles in engineering, demonstrating practical skills in dealing with hardware and reliability testing, including RF testing, etc.
• Effective Communicator: Possess excellent skills in talking to stakeholders and conveying technical requirements clearly and effectively.
• Strict and Detail-Oriented: Maintain strict adherence to standards and specifications, ensuring no detail is overlooked in the pursuit of hardware reliability.
• Collaborative Team Player: Able to work with various teams to understand and optimize the hardware reliability process.
• Proactive and Solution-Oriented: Open-minded, proactive, and focused on making things work while keeping the bigger picture in mind.

Our Diversity, Equity and Inclusion commitments

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Please let us know if you need more flexibility.