Who we are
Adyen is the payments platform of choice for many of the world’s leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Casper, Bonobos and L'Oreal.
User Experience Researcher
Adyen is seeking an experienced strategic User Experience Researcher to join our growing Research Team. In this role you will conduct qualitative and quantitative research, working on an array of the most impactful projects across product teams, to help us better understand the needs of our customers and users. This is a unique opportunity to apply your research toolkit and insights to support both product and commercial decision-making across the business.
As an early team member to the rapidly growing and highly autonomous research team, this is a unique opportunity to influence what UX Research at Adyen will look like.
We’re looking for an impact-oriented researcher with an insatiable curiosity about the behaviors, attitudes, and underlying motivations driving people, and a knack for sharing these insights widely so they resonate impactfully.
We are a curious, risk-taking and supportive team that welcomes new perspectives and approaches to better understanding our users’ thorniest challenges. In this role you’ll collaborate with a wide range of disciplines including other Qual and Quant Researchers, Research Operations, Product Analysts, UX Writers, Product Designers, Product Managers, Marketers, Salespeople and beyond to identify deep insights and share them across the company. You’ll be part of an enthusiastic team that’s hyper-impact focused on the business value of potential solutions, and part of a company with a track record of applying research insights to product, marketing and sales outcomes.
What you'll do
Who you are
Our Diversity, Equity and Inclusion commitments
Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Sounds like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.