This is Adyen
Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.
We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.
Support Operations & Tools specialist
Adyen is looking for a Support Operations & Tools specialist in Amsterdam. This person will enable all operations (Merchant operations, Implementation management and more) & customer support teams at Adyen by improving ways of working and managing the supporting tools.
You will be part of the Commercial Applications & Operations team. They look after the commercial and operational tech stack, with the goal to optimize and simplify ways of working and enable that with best in class tools. You are a fan of optimizing workflows, love working with and improving customer support tools, are extremely hands-on and focused on solving problems at a fast pace. Also you are a team player who loves interacting with support teams as a first point of contact to help on the spot, as well to better understand and improve their world in the long term.
What you’ll do
Who you are
Our Diversity, Equity and Inclusion commitments
Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Sounds like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.