Which kinds of information do we collect and how do we use this data?
Application details you provide to us
When you apply via our website, you will be asked to fill out a form and provide information such as your name, contact details, resume and cover letter. The fields on the form which are marked with a red asterisk must be filled out for us to be able to consider and progress your application. The other fields are optional and you may fill them out if you wish.
If you apply during one of our (recruitment) events, you will be asked to fill out a short form on which you can provide only your name and contact details. After registering in this way, we will contact you and ask you to send over the information we need to proceed with your application, such as your CV.
We process this data you provide us to assess your suitability for relevant positions with us and therefore for our legitimate interests of being able to administer and manage our recruitment process and to make sure the right people end up in the right positions.
We will also ask you to verify your identity, by asking you to show us a valid identity card, your passport for example. If we do this before the end of the application phase, we will only take a quick look at this document for our legitimate interest of making sure we are communicating with the right person. If we choose to make you an offer, we will ask you to send us a copy of your ID, because we have a legal and ongoing duty to verify the identity of the people we would like to hire. We do not need to see any social security numbers to be able to check your identity and will therefore ask you to redact these before you send us any copies. We will only make a copy of your non-redacted identity document after you have been hired, as we will then be legally obliged to do this.
If you come to work for us as a freelancer, we will ask you to conclude an agreement with us about the fiscal consequences of our relationship. We will process only the data we need to conclude this agreement with you. We do this for our legitimate interest of making sure that fiscal aspects of our relationship are well arranged. As this concerns fiscal matters and we want to make sure we comply with our legal obligations, providing the information we need to conclude this contract is necessary for us to be able to hire you.
In some cases, if you live in a different country from the location of the open position, we may arrange flights for you to be able to attend interviews in person. If you would like us to book your flight, we will ask you for the information required to book the ticket, among which the dates on which you are available and the expiration date and the number of your identification document (but never any national identification numbers or social security numbers). We process this data exclusively to be able to book a ticket for you.
Data we collect from other sources than you yourself
We sometimes process data about you from other sources than you yourself, for example from the references you include in your resume/CV. We also process data about your application procedure and how this is progressing, such as the interviewers who will be assigned to you and their impressions and evaluations of you.
We process this data we collect from these sources to assess your suitability for relevant positions with us and therefore for our legitimate interests of being able to administer and manage our recruitment process and make sure the right people end up in the right positions.
As we provide services in the financial sector, we are, for most positions legally obliged on the basis of the Dutch Financial Supervision Act and the Decree of Business Supervision of Financial Undertakings under the Wft, to make sure that our people can be trusted to work in our company, because of the substantial public interest involved. When you have applied for such a position, we will tell you about this before we start the screening process and will also inform you of the outcomes.
The screening process involves us requesting you to provide a certificate of good conduct and checking whether you are registered in the receivership registry or the insolvency registry. As mentioned above, we have a legal obligation to collect this information.
In addition, we will check your working experience and educational qualifications for our legitimate interest of making sure that these are correct.
If you are applying for a position that allows (the possibility of) access to our systems, we will also ask you to provide us with a personal integrity statement for which you will be requested to answer some questions. These questions concern your (termination of) employment history, whether you have any extracurricular/side activities and whether there are any issues which could get in the way of your reliability and integrity, such as whether you have ever been convicted of a crime. We process any information in relation to criminal history or offences because we have a legal obligation as a financial service provider to verify the integrity of our personnel and to be able to make a decision about whether we can hire you. We process the other information on your personal integrity statement for our legitimate interests of protecting ourselves against integrity issues which could harm our organisation, and against conflicts of interest.
We only use providers to conduct the screenings described above who are licensed to do this.
For some positions which require specific skills we need to use assessments in order to assess your ability to demonstrate these skills. For example, if you apply for a coding position, we may ask you to take a coding test. Similarly, if you apply for a writing position, we may ask you to take a writing test. For positions which require particular presentation or speaking abilities, we may ask you to participate in a video interview.
Any assessment we may ask you to take part in will always be used by us in order to assess to which extent you possess the skills we believe necessary for the particular job you are applying for. We use these tests to make sure that the right people end up in the right positions, which is our legitimate interest.
If an assessment is necessary in your case, we will inform you of this in advance and will always also inform you of the outcome of the test.
DEI information you provide to us
When you apply via our website, you might be given the choice to answer some Diversity, Equity and Inclusion (“DEI”) questions. You can answer these questions on an entirely voluntary basis and providing, or not providing this information, will have no impact whatsoever on your application. Your answers will be aggregated and pseudonymised as soon as possible.
Adyen shall use the pseudonymized information to analyze the data to monitor and improve our DEI efforts within the recruitment process and to generate aggregated data which shall be reported on towards our internal and external stakeholders.
We process this DEI information (sensitive personal data and other personal data) on the basis of your consent and in order to improve our company diversity efforts. Please note that your consent can be withdrawn at any moment. This data will be processed by Adyen and its recruitment tool provider Greenhouse.
We sometimes use data we gather during the application phase to carry out statistical analyses of our successful applicants, for example to see which (university) degrees our successful applicants often hold. We use these statistics, which are never kept in any way that allows for identification of individuals, to optimize our recruitment strategy. If necessary, we can also use your information for our legitimate interest of protecting our legal rights, for example in connection with legal claims, and when we have a legal obligation to do so.