Project Operations Manager

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos and Spotify.

Project Operations Manager 

As a Project Operations Manager based in Paris you will be focused primarily on execution and delivery of complex global In-store projects for the benefit of our French clients, working with our merchants to ensure a successful roll out of their Point of Sale solution.

Adyen’s Unified Commerce philosophy gives clients a single platform on which to process all card payments, from in-store, to mobile app and e-commerce. This flexibility is a major differentiator in the industry and a prime example of Adyen’s innovative approach to payments.  Physical point-of-sale deployments are complex affairs which provide substantial logistical challenges and due to our ongoing success in this area we are looking to add a Project Operations Manager to our team in London and you will work very closely with the team in Amsterdam. 

As an expert in delivering complex technical solutions, with experience in retail systems and superb project management skills, you will interact with internal and external stakeholders to create a seamless service deployment experience for clients looking to go live on our platform.

What you'll do

• Working closely with internal and external Release Management teams to ensure that change processes are fully captured and agreed;
• Building relationships with internal and external stakeholders to ensure an effective management and communication of progress to all parties;
• Receiving and providing feedback to ensure that improvements can be made to any future projects;
• Working closely with clients’ project and technical teams as well as third parties such as technical integration partners to ensure that specific deliverables are made available in alignment with deadlines;
• Liaising with all parties within the delivery process to ensure that a client is fully prepared to deploy all stores in alignment with strict timescales.

This is a varied and hands-on role, where you can be discussing project strategic direction on one end, to rolling up your sleeves and ensuring terminal configurations have been correctly set and applied.

Who you are

• Experienced with IT projects within a large global retailer or experience of working on IT projects with global retailers from a suppliers side;
• Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with little supervision;
• Ability to interface seamlessly with a global team, adapting to International time constraints where appropriate;
• Clear understanding of the challenges of global commerce and the various components that are required of a client to be successful across different regions;
• 3 to 4 years of working experience;
• Great fluency, both written and spoken in French and English;

Our Diversity, Equity and Inclusion commitments 

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.