This is Adyen
Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay, and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.
Support Operations & Tools specialist
Adyen is looking for a Support Operations & Tools specialist in Amsterdam. This person will enable all operations (Merchant operations, Implementation management and more) & customer support teams at Adyen by improving ways of working and managing the supporting tools.
You will be part of the Commercial Applications & Operations team. They look after the commercial and operational tech stack, with the goal to optimize and simplify ways of working and enable that with best in class tools. You are a fan of optimizing workflows, love working with and improving customer support tools, are extremely hands-on and focused on solving problems at a fast pace. Also you are a team player who loves interacting with support teams as a first point of contact to help on the spot, as well to better understand and improve their world in the long term.
What you’ll do
Who you are
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
Please note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.