The Adyen Formula
The way we work is guided by eight company values called the Adyen Formula. Our founders created the formula when they started the company, and these messages have stayed constant as we've continued to grow. The formula connects us across countries and departments, allowing us to work as a global team as we build for the future of Adyen.
Check our formula:
We build to benefit all customers (not just one)
We built one platform so everyone can use it. We partner with our customers to truly understand their needs, and come up with solutions to power growth for all of our customers for the long term.
We make good choices to build an ethical business and drive sustainable growth for our customers
From day one, we have thought about building our company for the long term. It's reflected in everything we do, from the customers we work with to how we hire. We don't compromise or take shortcuts.
We launch fast and iterate
An integral part of the way we work is speed. Technology moves fast, and our customers’ ambitions are even faster. We create and launch quickly, always working on something that’s being used in real time while receiving continuous feedback.
Winning is more important than ego; we work as a team - across cultures and time zones
It’s not about who did what, but what we did together.
We don’t hide behind email, instead we pick up the phone
Emails are easily misinterpreted – we prefer to call and talk directly to each other. It leaves much less room for misunderstanding and allows us to make decisions and move quickly.
We talk straight without being rude
Giving and receiving feedback in a productive way is key to our success at Adyen. We value being respectful while having direct communication. By giving us room to say what we need to, it means we are able to solve problems faster.
We include different people to sharpen our ideas
Our company is made up of incredibly diverse talent from different backgrounds. From the beginning, our founders encouraged people to bring different views forward, and they’ve resulted in better decisions every time.
We create our own path and won’t be slowed down by “stewards”
We forge our own (sometimes unconventional) paths and are open to new ideas, always working with a positive, collaborative attitude that keeps us pushing forward.