The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. It keeps us moving with speed and autonomy across teams, regions, and time zones.

We build to benefit all customers (not just one)

We make good decisions and consider the long-term benefits for our customers, Adyen and the world at large

We launch fast and iterate

Winning is more important than ego; we work as a team - across cultures and time zones

We don’t hide behind email, instead we pick up the phone

We talk straight without being rude

We seek out different perspectives to sharpen our ideas

We create our own path to grow toward our full potential

Let's break it down:

Ingo Uytdehaage, Adyen Co-CEO sitting in a modern lounge area and explaining Adyen Formula.

We build to benefit all customers (not just one)

We’ve developed our financial technology platform in-house from the ground up to benefit a broad segment of customers. We don’t build one-off solutions or do temporary quick fixes.

Roelant Prins, Chief Commercial Officer at Adyen.

We make good decisions and consider the long-term benefits for our customers, Adyen and the world at large

We play the long game. We focus on long-term success, not only for our customers and ourselves but also for the world around us.

Ingo Uytdehaage, Adyen Co-CEO sitting in a modern lounge area and explaining Adyen Formula.

We launch fast and iterate

An integral part of the way we work is speed. We have a culture of continuous learning that allows us to maintain momentum without compromising quality.

Kamran Zaki, explaining Adyen Formula.

Winning is more important than ego; we work as a team - across cultures and time zones

We work as one team, no matter the time or place. It’s not about who did it, but what we did together.

Mariëtte Swart sitting on a couch explaining Adyen Formula.

We don’t hide behind email, instead we pick up the phone

We talk to each other. And when in doubt, we opt for direct communication. We spend less time deciphering nuances and tone and more time doing meaningful work together.

Mariëtte Swart, Adyen CRCO explaining Adyen Formula.

We talk straight without being rude

We say what needs to be said - honestly and respectfully. Direct communication helps us maintain speed and invites everyone's ideas and perspectives, helping us work better as a team.

Alexander Matthey, Chief Technology Officer at Adyen.

We seek out different perspectives to sharpen our ideas

Seeking diverse opinions helps us see problems and solutions from angles we might not have considered. We surround ourselves with diverse perspectives that challenge us and actively ask for constructive feedback to listen and learn from each other.

Alexander Matthey, Adyen CTO explaining Adyen Formula.

We create our own path to grow toward our full potential

The problems we are solving for our customers are often industry-firsts. We have no set path to follow, so it's our job to make it. This gives us license to think creatively, take ownership of our development, and create lasting impact.


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