Implementation Manager

 

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos and Spotify.

Implementation Manager

Adyen is looking for a knowledgeable and resourceful Implementation Manager to join our team.

What you’ll do

As an Implementation Manager, you will be overall responsible for the technical consultation during sales meetings, and help during the implementation of Adyen’s products and solutions. You will be working closely with the Sales team to grow the merchant base and attend meetings with potential clients to determine technical requirements and ensuring that all necessary information is collected prior to the integration.

Additionally, you will provide Tier 1 (technical) support to local merchants. You will also work directly with internal development teams to deliver technical specifications of bespoke requirements for the platform and feed these into the appropriate work streams.

Who you are

  • 8+ years of relevant working experience;
  • Deep technical understanding of web services/API’s and system integrations;
  • Good project management and planning skills are key to excel in this position. Ability to manage the interaction between Product, Sales, IT and Operations;
  • Strong analytical skills and very practical approach in solving challenges;
  • Strong written and verbal communication skills, which means at Adyen: talk straight and clear;
  • You are customer centric and feel at ease to speak in front of/with merchants.

Our Diversity, Equity and Inclusion commitments 

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.

Please, note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.


The Adyen Formula

How we work together is guided by the Adyen Formula. These eight principles are not constant – but constantly evolving to keep pace with our merchants, our business and the growth of the team.

Learn more ›
Tech careers

Since building our platform from scratch, our engineers have continuously been reshaping the payments landscape. We’re looking for people who can see the bigger picture and work towards it from inception to implementation.

More about Tech ›

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