This is Adyen
Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, eBay, and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.
Product Manager - Customer Experience
A remarkable customer experience is critical to sustained growth and our strategy in becoming the world’s most customer focussed financial technology platform in the payments industry. The candidate for this position brings a wealth of product strategy and customer discovery expertise to scale our business and enhance the value we deliver to our customers.
The Product Manager role is key in maintaining and expanding the product vision, strategy, and roadmap for our new web environment Adyen Help. You will play a significant role in delivering a winning product which will highly impact the experience of our users in one of the three main web domains. The ideal candidate has a proven track record in launching and managing successful online, customer facing web products.
What you’ll do
Who you are
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
Please note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.