KYC Quality Assurance

Amsterdam

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos, and Spotify.

 

KYC Quality Assurance Specialist

In order to keep our business compliant with the regulations and our risk appetite, as a financial institution, Adyen needs to know their customer. The financial world is highly regulated, therefore the KYC team is fundamental to ensure compliance with rules and regulations.

 

Within the KYC team, we are looking for someone that can help us perform quality assurance reviews on KYC checks, helping us to keep our team in control and making sure that we develop the right measures to continuously improve the quality of our operations.

 

We are looking for a proactive person that is willing to help us build a quality assurance framework within the KYC team and can take full control of the ongoing QA- project, helping to scale our business in a compliant way, give recommendations to further develop solutions to make sure that all the work performed within the team, meets the right quality standards.

 

What you’ll do

 -   Perform quality assurance on the KYC processes

-   Build insight-rich dashboards

-   Provide suggestions on how to improve the KYC process and how to fill in     potential gaps in our current procedures

-   Produce reports containing QA results 

-   Help us improve the quality of our process

-   Collaborate with first- and second line of defense

 

Who you are 

-   At least 1 year relevant experience in KYC/CDD QA

-   You are operationally oriented with a critical and analytical mindset

-   Motivated and well-equipped  to initiate and guide further process improvements

-   You pick up new information easily, take initiative and have a great sense of responsibility

-   Great communicator with a team spirit 

 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

 

Our Diversity, Equity and Inclusion commitments 

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical opportunities are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

 

What’s next? 

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.

 

Please, note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.


The Adyen Formula

How we work together is guided by the Adyen Formula. These eight principles are not constant – but constantly evolving to keep pace with our merchants, our business and the growth of the team.

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Operational careers

The engine of Adyen is stoked by our operational employees. They’re our legal experts, number crunchers, customer support team, recruiters, information security, HR, and communications specialists.

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