Implementation Manager

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos and Spotify.

Implementation Manager

As a Technical Project Manager (Implementation Manager), you will work closely with Adyen’s commercial teams to support, manage and implement the technical integrations of key accounts onto the Adyen platform. This is an opportunity for a strong tech profile with a commercial touch who wants to work in a fast-paced, high-growth FinTech.

The role is based at our Brussels office reporting into the Head of Implementation for the EMEA Region. Provided the circumstances allow it, frequent opportunity for travel is a part of the role. The success of the role lies in supporting merchants on-site in Belgium, as well as travel to Adyen’s HQ in Amsterdam on a regular basis.

What you’ll do

  • Project manage the implementation of Adyen’s products and consult clients on how to get the most value out of our solutions;
  • Deliver and lead product training and assistance to clients, technical partners and internal stakeholders;
  • Serve as the point of contact for merchant technical personnel throughout implementation projects, leveraging knowledge and expertise to create the best possible merchant and shopper experiences;
  • Work directly with internal development teams to deliver new technical specifications of merchant requirements for the Adyen platform;
  • Support sales with new business opportunities by advising future clients on how to get the most value out of Adyen;
  • Serve as a feedback loop for the organization, gathering merchants’ feedback, evaluating merchant needs, and communicating these to product owners and management.

Who you are

Minimum 2+ years of experience in a technical role with a deep technical understanding of web services / API’s and system integrations on Point of Sales and Market Place environment. Experience in software and web development is a plus;

  • Relevant university degree in a technical field;
  • Strong analytical skills and problem-solving skills;
  • Ability to work cross functionally with Product, Sales, IT and Operations;
  • Full professional proficiency in spoken and written Dutch, French and English. Additional languages are a bonus.

Our Diversity, Equity and Inclusion commitments 

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.

Please, note that this role is a full-time position in Brussels. It will require a relocation in case you live outside of Belgium.

The Adyen Formula

How we work together is guided by the Adyen Formula. These eight principles are not constant – but constantly evolving to keep pace with our merchants, our business and the growth of the team.

Learn more ›
Tech careers

Since building our platform from scratch, our engineers have continuously been reshaping the payments landscape. We’re looking for people who can see the bigger picture and work towards it from inception to implementation.

More about Tech ›

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