CRM Specialist & Marketing Automation

Amsterdam

This is Adyen

Adyen is the payments platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

We took an unobvious approach to starting a payments company, building a platform from scratch. Now, Adyen serves the world's brightest companies like Facebook, Uber, L'Oreal, Casper, Bonobos and Spotify.

Salesforce Admin & Marketo Specialist

The Commercial Enablement group at Adyen has a mission to become the knowledge hub enabling commercial teams to run efficiently, effectively and in line with business strategies. We support the commercial organization by driving results. 

In this role you will be part of the Commercial Operations & Tools team and our focus is:  Defining and optimising commercial ways of working globally and equipping the commercial teams with tools and technology they need to excel. 

As part of the team you will be the Salesforce administrator looking after and improving our Salesforce instance, as well as have a strong focus on managing the integration with our marketing tool Marketo. In your role you will also work closely with end users & drive other team initiatives as needed. You will be able to critically review all incoming user requests and help prioritise different ideas to continuously innovate our Salesforce instance bringing it to the next level, as well connecting the dots between Marketo and Salesforce ensuring data quality in our lead and sales funnels. 

What you’ll do

  • Take on admin work within our Salesforce instance such as creating and building on workflows, process builders, and various other system configurations with the focus on the lead (and full sales) funnel
  • Monitor the Marketo and Salesforce Integration from both applications ensuring a smooth data sync and mitigation of errors
  • Make adjustments in Marketo as needed working closely with Marketing and SDR teams to ensure our leads are processed correctly and in a timely manner
  • Maintain other integrations with the focus on the lead funnel, work on installed packages and integration upgrades as needed
  • Help educate and communicate changes to users
  • Prioritize and address requests from either Commercial teams or your own team members
  • Review, test and document bug fixes and new features from yourself and your team members
  • Continue evaluation of Salesforce, Marketo and other integrations with the focus on managing our lead funnel, propose improvements and resolve any incoming issues
  • Maintain data quality and structure in Salesforce as relating to our lead funnel and Marketo integration
  • Create and maintain reports and dashboards for focused monitoring and analysis to support our lead funnel analysis

About you

  • Bachelor’s degree in Business, Economics, Information Systems, or a related quantitative degree field.
  • 3/4+ years of experience as a Salesforce/ Marketo Admin (or equivalent tools)
  • You have affinity and understanding of sales & marketing
  • You have experience working with multiple teams and coordinating different requests
  • Experience in company with a fast pace and lots of freedom is a big plus

Our Diversity, Equity and Inclusion commitments 

Our unobvious approach is a product of our diverse perspectives. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our business and technical challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does it sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 3 business days. Our interview process tends to take between 3 or 4 weeks to complete. Don’t be afraid to let us know if you need more flexibility.

Please, note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.


The Adyen Formula

How we work together is guided by the Adyen Formula. These eight principles are not constant – but constantly evolving to keep pace with our merchants, our business and the growth of the team.

Learn more ›
Commercial careers

Our sales, marketing, design, and content teams increase awareness about our product, guide companies through the complex payments landscape, helping them find the best solution for their business.

More about Commercial ›

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